Everything you need to know about our diamonds, craftsmanship, and global delivery. If your question remains unanswered, our concierge is always here to help.
DIAMONDS & QUALITY
Are your diamonds real?
Yes. We exclusively use 100% natural, earth-mined diamonds. We do not use lab-grown stones or stimulants.
Do the diamonds come with certification?
Every diamond over 0.5ct is accompanied by a GIA or CGC certificate, which you will receive with your order.
What is the 'Daily Luxury' concept?
We pair natural diamonds with 925 Sterling Silver to make the brilliance of eternal stones accessible for daily wear, rather than reserved for vaults.
MATERIALS & CARE
Will the silver tarnish?
All sterling silver naturally oxidizes over time. However, our pieces are plated with premium Rhodium to ensure a lasting, platinum-like luster.
How should I clean my jewelry?
Simply use a soft lint-free cloth. Avoid harsh chemicals or ultrasonic cleaners which may affect the setting.
SHIPPING & DELIVERY
Which countries do you ship to?
We primarily serve the USA, Germany, and Japan. Every shipment is fully insured and requires a signature upon delivery.
How long will my order take to arrive?
Processing takes 1–3 business days. Delivery typically takes 5–10 business days via FedEx, DHL, or UPS.
Are customs duties included?
For international orders (especially to Germany and Japan), local import taxes and duties may be applied by your local customs office and are the responsibility of the customer.
RETURNS & EXCHANGES
What is your return policy?
We offer a 30-day return window for unworn pieces in their original packaging. Please note that bespoke/custom orders are final sale.
